Never Miss Another Enquiry
Even When You're Busy
Assist captures every call, message and lead, follows up automatically, builds 5★ trust and helps small businesses turn more enquiries into paying customers — without extra staff or admin.
See how Assist works
Simple view of your enquiries, follow-ups, and reviews in one place.
Whats losing you money right now?
When you’re busy running a business, it’s not the big things that hurt you — it’s the small stuff that slips through the cracks.
Calls coming in while you’re with a client or on a job
Messages and website enquiries that don’t get answered straight away
Leads from ads that sounded interested — but were never followed up
Happy customers who would leave a review, but were never asked
No clear way to see who contacted you, who you replied to, and who booked
We get it — you’re juggling clients, calls, ads and reviews all at once…...
On their own, these things don’t seem like a big deal.
Together, they quietly cost you bookings, jobs and repeat business every single week.
How Many Customers Is Your Business Losing Every Week Because Nobody Answered Fast Enough?
In the UK, 89% of consumers use online reviews when researching a product or service, and around £23 billion of annual consumer spending is influenced by reviews. At the same time, problems and service failures cost UK organisations £7.3 billion per month. If your business misses calls, responds slowly, or lets poor reviews pile up, you are almost certainly losing sales you should have won.
Most customers judge you before they ever speak to you
Your reviews now shape first impressions. The CMA says 89% of consumers use online reviews when researching products or services, and estimates £23 billion of UK spending is influenced by reviews every year.
Negative reviews kill trust fast
BrightLocal’s 2026 survey found 77% of consumers are less likely to choose a business after seeing negative reviews, while 85% are more likely to use one after seeing positive reviews. Good reviews do not just help — bad ones actively push prospects away.
The UK Customer Satisfaction Index reports that problems and service failures cost UK organisations £7.3 billion per month. Missed calls, slow responses, and weak follow-up are not admin issues — they are revenue leaks.
Why Assist
Assist helps you stop the leak
We help businesses respond faster, capture more leads, automate follow-up, and generate more positive reviews — so more enquiries turn into paying customers instead of lost opportunities.
Ask yourself this:
'How much is just ONE customer worth to your business over 12 months?'
Then imagine if we could help you capture an extra 3, 4 or 5 customers per month
How Assist Takes the Pressure Off Your Day Whilst Increasing Revenue
Running a business is busy enough without having to remember who called, who messaged, who clicked an ad, or who still needs a follow-up.
Assist works quietly in the background to handle those jobs for you — so nothing slips through the cracks.
Step 1. Every enquiry is captured automatically
When someone calls, fills in a form, clicks an ad or sends a message, Assist makes sure it’s captured properly.
Calls are answered or logged
Messages are picked up
Contact details are saved automatically
No more guessing who rang or trying to remember to call someone back later.
Step 2. Follow-ups happen without you chasing
Once an enquiry comes in, Assist follows up automatically.
Texts and emails are sent
Missed calls are responded to
People are reminded to book or reply
You don’t need to remember.
You don’t need to sit at a computer.
It just happens.
Step 3. Happy customers are asked for reviews
Assist helps you build your reputation without awkward conversations.
Review requests go out automatically
Happy customers are guided to leave feedback
Your online reputation grows steadily in the background
You focus on doing good work — Assist helps make sure people see it.
Step 4. Ads and enquiries feed into one simple system
If you’re running Facebook or Google ads, Assist connects everything together.
New leads drop straight into the system
Follow-ups are handled the same way every time
You can see what’s working without digging through apps
Everything runs in one place, instead of being spread across phones, inboxes and notebooks.
The Result
Fewer things to remember.
Fewer missed opportunities.
More consistency — even on your busiest days.
Assist doesn’t replace how you run your business.
It simply takes the pressure off the parts that shouldn’t rely on memory or manual effort.
Simple pricing. No surprises.
Assist is designed to fit around how businesses actually work — whether you want to run things yourself or have our team handle it for you.
All plans use the same core system.
The difference is how much support you want.
Assist System Access
Best For:
You’re happy to follow guides
You want a professional setup without ongoing help
You like being hands-on
you are limited with budget
Assist Managed Growth
Best For:
You’re already busy serving customers
You don’t want to deal with setup or adjustments
You want things handled properly from day one
Assist Marketing +
Best For:
You’re looking for help with marketing campaigns
You want all of your marketing communications written
You want Facebook, google and linkedIn marketing managed.
Which plan should you choose?
Choose System Access if:
You want the system and guidance
You’re comfortable setting things up
You want the lowest monthly cost
Choose Managed Growth if:
You want the system installed and managed
You want ads and follow-up handled for you
You want to free up your time
Choose Marketing + if:
You want marketing campaigns written and implemented
You want facebook, google and linkedIn marketing managed for you
You want ideas on how and where to market your business
Why Assist works for busy owners.
Assist is designed for owners who want dependable systems rather than more tasks. It focuses on the parts of your customer journey that quietly decide whether an enquiry becomes a booking.
Built by operators and expert marketers – based on real-day operational constraints.
Systems over effort – clear processes that run, even when you are not available.
Reliability over gimmicks – simple tools used well, not the latest trend.
Focused on enquiries, follow-up, reviews, and repeat business.
What others are saying
"Every call is now answered"
I used to worry about how many bookings we were missing when the phones were busy or we were closed. Now I know every call is answered, every enquiry is followed up, and I can actually switch off at night.”
Claire T. Salon Owner
"More like a partner"
“Assist feels more like a partner than a supplier. They look after the back end, keep an eye on our numbers, and suggest improvements before we even ask. It’s taken a huge weight off my shoulders.”
David H. Multi-Site Retailer
"Stream of 5 star reviews"
“The Assist Smart Review Engine has transformed our online reputation. We went from a handful of mixed reviews to a steady stream of 5-star feedback. New clients regularly say they chose us because of our reviews.”
Sami B. Beauty Clinic Owner
"Full appointment book"
“Within the first month of working with Assist, our phones were quieter – but our appointment book was fuller. The Intelligent PA handles all the chasing and follow-up, so my team can finally focus on patients instead of paperwork' Dr Sarah K. Dental Practice Owner
Built and supported by experienced operators.
Assist is developed and run by operators who have managed day-to-day teams, customer service, and local marketing. The system reflects what is practical on the ground, not just what looks good in a slide deck.
Assist benefits from strategic input from Hackett & Partners as a trusted advisory, ensuring the system stays aligned with sound commercial and operational thinking.
Questions about using Assist.
A straightforward system works best when you know what to expect. Here are clear answers to common questions.
Is Donna included?
Yes. Donna, the AI voice receptionist, is included in both Assist System Access and Assist Managed Growth. She helps answer calls, capture details, and route enquiries into the system.
Do I need technical skills?
No. We set up the core Assist flows for you. Day-to-day, most tasks are simple: checking enquiries, confirming bookings, and replying to messages. Managed Growth includes more hands-on help if you prefer us to run more of it with you.
Is ad spend included?
Media spend for Meta or Google is not included in the monthly fee. You keep full control of your ad budgets, and Assist focuses on running and improving the demand and follow-up system around them.
Can I upgrade later?
Yes. You can start with Assist System Access and move to Assist Managed Growth later if you want more support with ads, optimisation, and implementation time.
What happens if I need strategic advice?
If you need deeper strategic input, we can discuss advisory support separately. That may include structured sessions or projects, drawing on the same operators and strategic partners who helped shape Assist.
Have Another Question?
If you have any questions please reach out and a member of our team will come back to you.
More Revenue + More Time Saved
Ready to handle more enquiries, increase your revenue and save your time,
Assist gives you a clear path to achieve just that.
We will walk you through a calm, straightforward setup and agree clear next steps for your business.
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