Assist captures every call, message and lead, follows up automatically, builds 5★ trust and helps small businesses turn more enquiries into paying customers — without extra staff or admin.
See how Assist works
Simple view of your enquiries, follow-ups, and reviews in one place.

When you’re busy running a business, it’s not the big things that hurt you — it’s the small stuff that slips through the cracks.
Calls coming in while you’re with a client or on a job
Messages and website enquiries that don’t get answered straight away
Leads from ads that sounded interested — but were never followed up
Happy customers who would leave a review, but were never asked
No clear way to see who contacted you, who you replied to, and who booked
We get it — you’re juggling clients, calls, ads and reviews all at once…...
On their own, these things don’t seem like a big deal.
Together, they quietly cost you bookings, jobs and repeat business every single week.
Running a business is busy enough without having to remember who called, who messaged, who clicked an ad, or who still needs a follow-up.
Assist works quietly in the background to handle those jobs for you — so nothing slips through the cracks.
When someone calls, fills in a form, clicks an ad or sends a message, Assist makes sure it’s captured properly.
Calls are answered or logged
Messages are picked up
Contact details are saved automatically
No more guessing who rang or trying to remember to call someone back later.
Once an enquiry comes in, Assist follows up automatically.
Texts and emails are sent
Missed calls are responded to
People are reminded to book or reply
You don’t need to remember.
You don’t need to sit at a computer.
It just happens.
Assist helps you build your reputation without awkward conversations.
Review requests go out automatically
Happy customers are guided to leave feedback
Your online reputation grows steadily in the background
You focus on doing good work — Assist helps make sure people see it.
If you’re running Facebook or Google ads, Assist connects everything together.
New leads drop straight into the system
Follow-ups are handled the same way every time
You can see what’s working without digging through apps
Everything runs in one place, instead of being spread across phones, inboxes and notebooks.
Fewer things to remember.
Fewer missed opportunities.
More consistency — even on your busiest days.
Assist doesn’t replace how you run your business.
It simply takes the pressure off the parts that shouldn’t rely on memory or manual effort.
Assist is designed to fit around how small businesses actually work — whether you want to run things yourself or have our team handle it for you.
Both plans use the same core system.
The difference is how much support you want.
You’re happy to follow guides
You want a professional setup without ongoing help
You like being hands-on
You’re already busy serving customers
You don’t want to deal with setup or adjustments
You want things handled properly from day one
Choose System Access if:
You want the system and guidance
You’re comfortable setting things up
You want the lowest monthly cost
Choose Managed Growth if:
You want the system installed and managed
You want ads and follow-up handled for you
You want to free up your time
Assist is designed for owners who want dependable systems rather than more tasks. It focuses on the parts of your customer journey that quietly decide whether an enquiry becomes a booking.
"Every call is now answered"
I used to worry about how many bookings we were missing when the phones were busy or we were closed. Now I know every call is answered, every enquiry is followed up, and I can actually switch off at night.”
Claire T. Salon Owner

"More like a partner"
“Assist feels more like a partner than a supplier. They look after the back end, keep an eye on our numbers, and suggest improvements before we even ask. It’s taken a huge weight off my shoulders.”
David H. Multi-Site Retailer

"Stream of 5 star revues"
“The Assist Smart Review Engine has transformed our online reputation. We went from a handful of mixed reviews to a steady stream of 5-star feedback. New clients regularly say they chose us because of our reviews.”
Sami B. Beauty Clinic Owner

"Full appointment book"
“Within the first month of working with Assist, our phones were quieter – but our appointment book was fuller. The Intelligent PA handles all the chasing and follow-up, so my team can finally focus on patients instead of paperwork' Dr Sarah K. Dental Practice Owner

Assist is developed and run by operators who have managed day-to-day teams, customer service, and local marketing. The system reflects what is practical on the ground, not just what looks good in a slide deck.
Assist benefits from strategic input from Hackett & Partners as a trusted advisory, ensuring the system stays aligned with sound commercial and operational thinking.
A straightforward system works best when you know what to expect. Here are clear answers to common questions.
Yes. Donna, the AI voice receptionist, is included in both Assist System Access and Assist Managed Growth. She helps answer calls, capture details, and route enquiries into the system.
No. We set up the core Assist flows for you. Day-to-day, most tasks are simple: checking enquiries, confirming bookings, and replying to messages. Managed Growth includes more hands-on help if you prefer us to run more of it with you.
Media spend for Meta or Google is not included in the monthly fee. You keep full control of your ad budgets, and Assist focuses on running and improving the demand and follow-up system around them.
Yes. You can start with Assist System Access and move to Assist Managed Growth later if you want more support with ads, optimisation, and implementation time.
If you need deeper strategic input, we can discuss advisory support separately. That may include structured sessions or projects, drawing on the same operators and strategic partners who helped shape Assist.
If you have any questions please reach out and a member of our team will come back to you.
Ready to handle more enquiries, increase your revenue and save your time,
Assist gives you a clear path to achieve just that.
We will walk you through a calm, straightforward setup and agree clear next steps for your business.

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